Ryan Guina is the founder and editor of Cash Money Life. Available for PC, iOS and Android. Now you can submit the USPS claim form. I'm also a window clerk, but not quite sure if what you say is actually correct.Assuming we go by what you said, 100% of all insurance claims would be denied because we don't know what was actually in the box. That is why all of the most prominent shipping carriers have an insurance option to avoid the consequences of unforeseen incidents. It had been stamped “recieved damaged” Usps won’t accept damaged packages or even incorrectly packaged items. Search for jobs related to How to win a usps insurance claim or hire on the world's largest freelancing marketplace with 18m+ jobs. Anita, How long should I wait to file a claim for a missing package? The deal looked good, so I pulled the trigger (it was a buy-it-now deal, not a traditional auction). Original Mailing Receipt and/or Proof of Insurance. I’m trying to get the PO to pay for a radio out of my airplane that they damaged, box damage. Obviously USPS is trying to weasel their way out of paying, is there any sort or evidence I can add to prove the items worth? Took back to local PO where they finally did the correct process. It arrived five days later. Insurance claims are handled at the local level then forwarded to accounting in Minnesota. You can obtain a  form at any Post Office location, or download it online. i sell 100’s of items a year on E-Bay and Postal service never gives a refund. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered. USPS denies all. They deny all so what do you do? Wouldn’t they end up paying more to the customer? In my case, the guitar was shipped in a heavy duty cardboard box designed specifically for shipping guitars (it was actually the same box used by the manufacturer of my guitar, so it was quite sturdy). Dale, I don’t have a good answer for you. How to win an appeal of the denial of a US Postal Service insurance claim In the domain of judicial procedure my area of specialty is Indiana child custody and support payment appeals. Thanks for the info, filed mine online about a week ago and no response yet , hoping for the best. I send all information requested. Miễn phí … I wanted to file a claim for postage, but they don’t offer online claim but just a phone number 1800-222-1811 to call for instructions on how to file a claim. In addition to the cracks, the action was knocked out of alignment, making the guitar more difficult to play. Start a free trial now to save yourself time and money! E-Bay said to change carrier?? what do you think?? Ian, no, they didn’t. Don’t forget to review your USPS insurance claim information. USPS insurance . It’s nice to have an account anyway, as you can use it to place your mail on hold when you go on vacation, purchase postage, file claims, and more. This is a different one from the one that was denied earlier. I’ll walk you through the process of how I made the claim. 5 min read. I filed out an on line claim form in it’s entirety. The guitar looked nice on the first inspection—it was a little dirty, and the strings were rusty, but those were minor issues, even on a thousand dollar guitar. If you still have doubts, please get in touch with the Internet Customer Care Center at 800-344-7779. Hoping that anyone with lost packages sees this and sees it IS possible to win an insurance claim. He is a writer, small business owner, and entrepreneur. Online: Go to www.usps.com⁄help⁄claims.htm for information on USPS domestic insurance. She sold a portable power supply online to a buyer in New York and shipped it using … I will keep fighting this because I have done what I can and been given nothing but lazy and uninformed help from USPS. Best of luck with your claim. It's free to sign up and bid on jobs. Focus your appeal on the reason why the Postal Service denied the claim. And finally, for a package that is completely lost. Apparently a letter was sent so I’ll find out in a few days the exact reason. I had shipped a package Priority mail July 18th. Flat rate comes with $50 insurance which is a nice benefit. Was told to take back to PO and have them send form. This site may be compensated through the bank advertiser Affiliate Program. I'm honestly not trying to go against you here, but I don't believe what you said is correct. USPS insurance claims aren’t limited to only the sender; the recipient can also file one, too. (The customer has received her replacement shipment) USPS approved my claim yesterday. Now isn’t that convenient for them?! Holding my breath! Posted by Ryan Guina Last updated on April 10, 2019   |   Money Management  Advertiser Disclosure: Opinions, reviews, analyses & recommendations are the author’s alone. My guitar is a Taylor 414ce, so I took it to an authorized Taylor repair shop to get a professional estimate on the repairs. Shipment insurance is included with many USPS services. To assure sellers and their customers USPS insurance was created and in this article, we will explain how it works. The seller verified both issues. They gave it back to me and said someone would contact me. By Marsha Collier . They will provide you the technical assistance with the online Web-based system. All matters are approached with a great deal of scrutiny, there’s even a branch of the Postal Inspectors specifically devoted to fraud. I have filled out the form, but now it is in my “saved claims” box. I also took a picture of the shipping label and sent it to him in that conversation so it proves it was for that package that was lost. (The weather and humidity were both moderate, which is important for acoustic guitars since extreme temperatures or humidity can damage solid wood. Filing a paper form means you need to have print outs of images and files and there is a longer lag time between submitting documentation, and the Post Office processing it. Keep in mind, each case is unique, so your mileage may vary. Your email address will not be published. I filed my claim in april of 2019. Ryan, thanks for the quick reply. The Post Office worker I spoke with recommended filing online, which worked well for me. It was adequately packaged. New comments cannot be posted and votes cannot be cast. The looked over everything, then filed the paperwork. E-file Review – Streamline Your Taxes, Fast! Now that the package is lost I want to file a USPS claim for the insurance. However, the agent told me she was going to transfer my line to other agent who handles international claims. For more information, please see our. Which makes me wonder why even stamp it damaged? If the package is returned to the sender, the USPS can claim that the damage or loss occured in transit back to the sender, and deny the claim. And I received a check from the US Postal Service in the amount of the anticipated repairs, and the cost of the shipping. Overall, I wasn’t expecting to have to file a USPS insurance claim, but I’m happy the situation went as smoothly as it did. He also writes about military money topics and military and veterans benefits at The Military Wallet. USPS wanted before pics (used the ad) and an after pic (buyer provided) and proof of value (proof of sale from ebay). KUTV Nicole Robinson runs a photography studio in Heber. He said online claims are processed more quickly and accurately than paper claims filed at the Post Office, or through the mail. So USPS lost my package, I tried claiming my insurance but it was denied presumably because my buyer paid through paypal goods and services, so the “invoice” does not list the item. Wish this wasn’t such a waste of time. As a seller, *I* file the claims and replace the damaged items to my consumer. The guitar was well-packaged when I received it, so it looks like it was up to me to file an insurance claim with the US Postal Service to rectify the issue. I sent the package via Global Express Guaranteed International(GXG). I sent Gold coins to a dealer, and insured it for 5000 dollars, even though I paid 5800, how long should I wait before I file a claim. There was absolutely no place to click on a “Submit”. Slash Your Winter Heating Bills – 17 Free & Inexpensive Ways to Save Money This Winter! I was the recipient of the item, so I didn’t have a copy of the mailing receipt. I filed online, which made it easy to upload .jpg and .pdf files. If the weather were very hot, cold, or humid, I would have left the guitar in the box overnight before opening it, so the temperature and humidity would have a chance to acclimate). They did not send me any notification of the claim approval, I just checked it and status is “paid” as of yesterday. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/ReredditLink.f7b66a91705891e84a09.css.map*/I’m not trying to be rude but from a third party there’s no way of knowing what you really sent. And I was terribly disappointed. Sign in with your USPS.com account information or register for a new account. If someone could please indicate what the issue could be to get me through this stereotypical bureaucratic claim prevention tactic, I would greatly appreciate it. You can open a free account here. Find out how to file an insurance claim with USPS. Do I need to take a video of me putting it in the package all the way to the post office?? Finally, when filling out the claim, be sure to specify where the check should be sent. When a package is lost in transit, you must wait a minimum of 21 days after the mailing date before you make the claim. Press J to jump to the feed. No it’s covered and insured. What are the Most Expensive Traffic Violations? I went through the process, gave them receipts of my purchase, evidence from photos, and the people at the local post office also agreed that the package was damaged in shipping when I went to go claim it. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.361933014be843c79476.css.map*/._2ppRhKEnnVueVHY_G-Ursy{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin:22px 0 0;min-height:200px;overflow:hidden;position:relative}._2KLA5wMaJBHg0K2z1q0ci_{margin:0 -7px -8px}._1zdLtEEpuWI_Pnujn1lMF2{bottom:0;position:absolute;right:52px}._3s18OZ_KPHs2Ei416c7Q1l{margin:0 0 22px;position:relative}.LJjFa8EhquYX8xsTnb9n-{filter:grayscale(40%);position:absolute;top:11px}._2Zjw1QfT_iMHH7rfaGsfBs{-ms-flex-align:center;align-items:center;background:linear-gradient(180deg,rgba(0,121,211,.24),rgba(0,121,211,.12));border-radius:50%;display:-ms-flexbox;display:flex;height:25px;-ms-flex-pack:center;justify-content:center;margin:0 auto;width:25px}._2gaJVJ6_j7vwKV945EABN9{background-color:var(--newCommunityTheme-button);border-radius:50%;height:15px;width:15px;z-index:1} Appealing a Denied Claim Decision First Appeal. How would I ever have proof then? I even have a picture of the item with my name and date tagged. As of July 2019 it looks like the site may be having problems–again! It is now July of 2019, and the usps has denied my claim twice. That’s ridiculous. I was hoping for some good info here but there are some very glaring issues. My husband file a claim to the PO , because one of their trucks crash his car , my question is how long will take to get an answer from them ??? The form to file a claim manually is PS Form 1000, Domestic or International Claim. Editorial Disclosure: This content is not provided or commissioned by the bank advertiser. There was some obvious damage to the box the guitar was shipped in. Thanks! Like your guitar, I would like to have my frame repaired. Tracking numbers are 22 numbers long. I was ready for a fight, and a bureaucratic nightmare. I had to box the item and have FedEx pick it up to have it inspected before I could get my money refunded. Contacted 30 days later to tell me my claim was denied because they didn’t do anything. Dale. I just recieved a damaged bike frame I bought online. Related Post: How We Manage Our Money on a Daily Basis. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. Strings can be changed, and guitars can be cleaned and polished. It was snapped in half: I’ll post the end results. The luthier gave me a written estimate, which I used to place my claim with the US Postal Service. Provide proof of the value of the item. S010 Indemnity Claims 2.9 Proof of Loss. The cracks most likely happened when the guitar was dropped or slammed into something. Please visit the referenced site for current information. I’m at a loss of what to do next. Disclaimer: The content on this site is for informational and entertainment purposes only and is not professional financial advice. Some companies will destroy what is obviously beyond repair and auction off everything else. In my situation, I stated the guitar was purchased through eBay and gave the listing number, along with a copy of the receipt. File a Priority Mail Claim Online at USPS.com. Fill out, securely sign, print or email your postal claim form instantly with SignNow. The PO does NOT want to look at the box unless you don’t show them photos or they don’t believe you. I just don’t understand the rationale of insurance if they’re not going to cover when they’re clearly at fault with damages that were above and beyond expectation. I've googled it and I can't figure out how to file a claim as a seller. If you use private insurance instead, you make a claim with your insurance carrier, not the post office. Online filing is not always glitch-free. Form mailed to you, then filed the claim too late year never! Response yet, hoping for the info, filed mine online about a week ago no. 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